At UltrafusionWeb, we prioritize transparency and client satisfaction. Here’s how our Refund & Cancellation Policy works:
1. Project Cancellation
- A project can be canceled by either party before work has started, with a full refund.
- If the project is canceled after work has commenced, charges will be applied for the work completed until the cancellation date.
- If a project is canceled after more than 50% completion, no refund will be issued.
2. Service Refunds
Since digital marketing and web development services involve time, resources, and intellectual effort, refunds are provided only in the following situations:
- Service not delivered as per the signed agreement.
- Unavoidable service interruptions caused solely by UltrafusionWeb.
- Duplicate or accidental payments.
No refund will be issued for:
- Client delay or failure to provide necessary information or approvals.
- Change of mind after project initiation.
- Completed service or design work.
3. Subscription-Based Services
For services billed on a recurring basis (SEO, Social Media, Hosting, etc.):
- Cancellation must be requested at least 7 days before the next billing cycle.
- No refunds will be issued for partial months or remaining time once services have started.
4. Refund Process
Refunds (if eligible) will be processed within 7-14 business days to the original payment method.
5. Contact for Refund QueriesIf you believe you are entitled to a refund, contact our billing team: info@ultrafusionweb.com